Effective Date: 13 August 2026
Tecnow IT Academy (“Tecnow”, “we”, “us” or “our”) is an online education brand owned and operated by Zensu Group, a sole proprietorship registered in India. This Privacy Policy explains how we collect, use, store and protect personal information when you visit tecnow.org, create an account, purchase a course or digital product, or contact us.
Information We Collect
We may collect information including your name, email address, mobile number, billing information, account details, course enrolment details, course progress, quiz or assessment information, support requests, feedback, IP address, browser/device information and website usage information.
When you make a payment, payment processing may be handled by authorised third-party payment service providers such as Razorpay. We do not normally store your complete card, UPI PIN or internet-banking credentials on our servers.
How We Use Your Information
We use information to create and maintain student accounts; process course enrolments and purchases; provide access to purchased courses and digital materials; provide customer and technical support; communicate order, payment and course-related information; improve our courses, website and services; prevent fraud and unauthorised access; comply with applicable legal, accounting and regulatory requirements; and send promotional communications where permitted.
Sharing of Information
We do not sell personal information. Information may be shared with payment processors, hosting providers, email or communication providers, analytics providers, learning-platform service providers, professional advisers and government or regulatory authorities where legally required.
Cookies and Analytics
Tecnow may use cookies and analytics technologies to operate the website, maintain login sessions, understand website usage and improve our services. Users may manage cookies through their browser settings where applicable.
Data Security
We use reasonable administrative and technical security measures to protect information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
Personal information may be retained for as long as necessary to provide services, maintain transaction and course records, comply with legal obligations, resolve disputes and enforce agreements.
Your Choices
You may contact us to request correction of inaccurate personal information or raise privacy-related concerns. Marketing communications may contain an unsubscribe option where applicable.
Third-Party Websites
Our website or courses may contain links to third-party websites, including YouTube and other technology platforms. Their privacy practices are governed by their respective policies.
Changes to This Policy
We may update this Privacy Policy when our services, legal requirements or business practices change. The revised version will be published on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, please contact:
Tecnow IT Academy
Owned and operated by Zensu Group
GSTIN: 33BZSPD1010R1ZA
Registered Address: No. 174, Annaibakiam Nagar, Pallividai, S. Kannanur, Tiruchirappalli,
Tamil Nadu – 621112, India
Email: admin@tecnow.org
WhatsApp/Support: +91 9952793740
