Shipping & Digital Delivery Policy

Tecnow IT Academy, operated by Zensu Group, primarily provides online courses, e-books, study materials and other digital educational services.

Physical Shipping

Unless a product page specifically states otherwise, no physical goods are shipped for purchases made through tecnow.org.

Online Course Delivery

Following successful payment, purchased course access is normally activated electronically through the student’s registered Tecnow account.

Customers may be required to log in using the email address/account used during registration or purchase.

Delivery Time

Course access is normally provided immediately or shortly after successful payment confirmation.

If payment has been completed but access is not available, contact admin@tecnow.org with the payment/order reference. We will verify the transaction and assist with activation.

Digital Products

E-books, PDFs, study materials and other downloadable products may be delivered through the customer’s account, a secure download page, email or another electronic delivery method specified during purchase.

Incorrect Email or Account Information

Customers are responsible for providing accurate registration and contact information. If access cannot be delivered because incorrect information was submitted, contact support for assistance.